PRIVACY POLICY

In General

This Privacy Policy, which should be read in conjunction with our Terms and Conditions, sets out how Belovely Designs uses and protects any information that you give us when you use this Website.

Belovely Designs is committed to respecting the privacy rights of visitors to its Website.  As a part of the operation of the Website, we will gather certain information about users.  This Privacy Policy applies to the Website and governs data collection and usage at the Website.  Your use of our Website constitutes your acknowledgment of and consent to this Privacy Policy.  Please read this Privacy Policy carefully.  If you do not agree with any provision, please do not use our Website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Website, you can be assured that it will only be used in accordance with this Privacy Policy.

Belovely Designs may change this Policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This Policy is effective from 31 January 2012.

The Personal Data We Collect

When you make purchases from us, we will collect the following personal data about you:

• Your name;
• Your billing and delivery postal addresses, phone and e-mail details;
• Where you have registered with us, your user name and password;
• Your communication and shopping preferences;
• Your VAT relief eligibility declaration (if applicable);
• Your IP address. This is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of our Website;
• Data recorded by the Website which allows us to recognise you and your preferred settings. This saves you from re-entering information on return visits to the site. (Refer to ‘cookies’ page below).

In addition, we may collect anonymised details about visitors to our Website for the purposes of aggregate statistics or reporting purposes.  However, no single individual will be identifiable from the anonymised details that we collect for these purposes.

Except as set out in this Privacy Policy, we will not disclose, sell or rent your personal data to any third party.

In the event that a third party acquires all (or substantially all) of our business and/or assets, we may disclose your personal data to that third party in connection with the acquisition. 

Other than identified in this Privacy Policy, we will not disclose any user information to third parties.  However, Belovely Designs will disclose personal or non-personal data, without notice, if required to do so by law or the Government in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Belovely Designs; (b) protect and defend rights or property; and (c) act under exigent circumstances to protect the personal safety of the Websites’ users, Belovely Designs’ employees or the public.

What We Do With Your Information

Any personal information we collect from this Website will be used in accordance with the Data Protection Act 1998 and other applicable laws. We require this information to understand your needs and to provide you with a better service.  In particular we will use your information for the following reasons:

• Internal record keeping.
• To improve our products and services.
• If you agree to be added to the Belovely mailing list we may use your email address to periodically send you information about new products, special offers or other information we think you may find interesting. Please contact our Customer Services Department if you wish to be removed from our mailing list. Address details are set out in the ‘Your Rights’ section below.
• Note: In relation to the purchase of Silique mastectomy breast form products available on our Website, Belovely will notify Oakmed Limited, a company registered in England and Wales under company number 02757568, of your name and address and items ordered  for the purpose only of despatching your goods. Our contract with them states that your details will not be used by Silique for direct marketing.
• Note: In relation to the purchase of Amoena products available on our Website, Belovely will notify Amoena (UK) Ltd, a company registered in England and Wales under company number 02325990, of your name and address and items ordered for the purpose of despatching your goods.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages on our Website are being used. This helps us analyse data about webpage traffic and improve our Website in order to tailor it to our customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the Website.

Links to Other Websites

We may place links on this Website to other Websites that we think our customers may want to visit. We do not vet these Websites and do not have any control over their contents. Except where required by applicable law, the Company cannot accept any liability in respect of the use of these Websites.

This Privacy Policy only covers the Belovely Designs Website. Any other websites which may be linked to by our Website are subject to their own policy, which may differ from ours. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. This includes chat rooms, forums, message boards, and/or news groups that may be made available through our Website.  Please keep in mind that if you directly disclose personal data or personally sensitive data through your home page, linked sites, or other public forums, this information may be collected and used by others.  Any information disclosed in these areas is, or may be deemed to be, public information.  You should exercise caution and discretion when deciding to disclose personal and non-personal information.

Belovely Designs encourages all users to review the privacy policies of websites you choose to link from the Website, so that you understand how those websites collect, use and share information about you and/or your computer.  Belovely Designs is not responsible for the data collection, data usage, privacy statements or content on other Websites.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• You have the option not to join our mailing list when you set up a new customer account..

• If you have previously agreed to be added to our mailing list, you may change your mind at any time by sending an email with the word "Unsubscribe" in the message heading and send this to info@belovelydesigns.co.uk.

Your Rights

If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible at the address below. We will promptly correct any information found to be incorrect.

You have the right to request a copy of any information that we currently hold about you. To receive such information please write to us at the following address, providing your contact details and address:

info@belovelydesigns.co.uk